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Customer Service Representative

salary graphic

AVG. SALARY

$39,580

education graphic

EDUCATION

High school (GED) +

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JOB OUTLOOK

Decreasing

Money & Outlook

:

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Oklahoma Earnings

Average Annual Wage

$39,580

Entry Annual Wage

$26,060

Experienced Annual Wage

$57,120

Average Hourly Wage

$19.03

Entry Hourly Wage

$12.53

Experienced Hourly Wage

$27.46

Median Hourly Wage

$17.46

Oklahoma Regional Earnings

Oklahoma Metropolitan Areas Wages

Region Average Entry Level Experienced
Enid MSA $35,210 or $16.93/hr $25,500 or $12.26/hr $50,280 or $24.17/hr
Fort Smith AR-OK MSA $36,790 or $17.69/hr $27,860 or $13.39/hr $48,470 or $23.30/hr
Lawton MSA $32,820 or $15.78/hr $25,210 or $12.12/hr $43,340 or $20.84/hr
Oklahoma City MSA $40,200 or $19.33/hr $28,060 or $13.49/hr $53,570 or $25.75/hr
Tulsa MSA $39,760 or $19.11/hr $26,930 or $12.95/hr $52,680 or $25.33/hr

Oklahoma Geographical Areas Wages

Region Average Entry Level Experienced
Northeast Oklahoma nonmetropolitan area $36,590 or $17.59/hr $23,660 or $11.38/hr $53,660 or $25.80/hr
Northwest Oklahoma nonmetropolitan area $36,140 or $17.38/hr $23,010 or $11.06/hr $55,370 or $26.62/hr
Southwest Oklahoma nonmetropolitan area $37,800 or $18.17/hr $24,500 or $11.78/hr $57,340 or $27.57/hr
Southeast Oklahoma nonmetropolitan area $35,430 or $17.04/hr $24,470 or $11.76/hr $48,660 or $23.39/hr

Oklahoma's Employment and Outlook (State-wide)

Outlook Decreasing
Growth rate is estimated to be -2%
Job Openings 4,650 estimated annual job openings
Employment 35,666 were employed in this occupation

Oklahoma's Regional Employment and Outlook

Regions with stable outlook (0 to 20% growth rate expected)

Region Employment Projected Growth Rate Annual Openings (growth) Annual Openings (replacement) Annual Openings
Northeast 1,720 5% 9 N/A 231
Northwest 1,600 1% 1 N/A 203
Southeast 1,680 2% 4 N/A 216
Southwest 510 6% 3 N/A 69
Tulsa MSA 9,900 5% 44 N/A 1,317
Lawton MSA 570 9% 5 N/A 79
Oklahoma City MSA 13,250 4% 58 N/A 1,760
Enid 270 4% 1 N/A 36

National Earnings

Average Annual Wage

$43,520

Average Hourly Wage

$20.92

Average Annual Range

$29,560 to $61,250

Note: variations in salaries reflect differences in size of firm, location, level of education and professional credentials.

Where do these numbers come from?


National Employment and Outlook

Outlook decreasing
  The employment change from 2022 to 2032 is estimated to be -6%.
(The National average for all occupations is +3%)
Job Openings large number
  A total of 37340 average annual openings are expected for this occupation between 2022 and 2032.
(The National Average for all occupations is 1,670 openings)
Employment very large occupation
  This was a very large occupation in the United States, employing 2,982,900 workers in 2022.
(The National average for all occupations is 147,916 workers)
Growth Declining growth
  There is expected to be less demand for customer service representatives, especially in retail trade, as their tasks continue to be automated. Self-service systems, social media, and mobile applications enable customers to do simple tasks without interacting with a representative. 
Industries Large concentrations of this occupation are found in these industries
  • Finance and insurance (NAICS520000) (18.4%)
  • Retail trade (NAICS44-450) (18.3%)
  • Administrative and support and waste management and remediation services (NAICS560000) (17.1%)
  • Administrative and support services (NAICS561000) (16.8%)
  • Insurance carriers and related activities (NAICS524000) (11.1%)
  • Business support services (NAICS561400) (9.7%)
  • Wholesale trade (NAICS420000) (6.2%)
  • Credit intermediation and related activities (NAICS522000) (6.1%)
  • Professional, scientific, and technical services (NAICS540000) (6.1%)
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