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Real-Life Activities

Real-Life Communication -- Solution

Here's one example of a letter:

Dear Samantha Fox:

Thank you for your recent telephone call to let me know that I have won the bid to index Personal Finance for Everyone. I would like to confirm the details that we discussed. I have outlined them below.

The index of Personal Finance for Everyone will be due in one month. The payment for the index will be $2.50 for each entry, with the maximum number of entries to be 175.

Additionally, I will watch for grammatical, spelling and punctuation errors in the manuscript. For each of these areas that I bring to your attention, I will be paid an additional $2.50.

If you find any errors in the terms I have listed above, please feel free to contact me. Otherwise, would you please sign and return a copy of this letter to me for my files?

Thank you for your time. I look forward to working with you on the final stage of Personal Finance for Everyone.

"I use written communications in almost every index job I do," says Larry Bonura, an indexer. "Before I accept a job, I create a statement of understanding between me and the client. This statement of understanding describes exactly what the client wants and what I am to give them as a final product. This is crucial to success, as far as I am concerned."


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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.