Need Help?

Note: Requests for mailings or special consideration must be directed to the admissions office of the college or university in which you're interested (use Messages).

Technical Questions

Go to the Technical Support page for help with:

  • Errors, error messages, and the Wrong Way screen
  • Printing your application
  • Saving your information
  • Applying online as an international student
  • CEEB codes

Browser Requirements

OKcollegestart is web-based and only requires an Internet connection and browser to use. We recommend using the compatible browsers and configurations listed below in order to get the best use out of the system.

Compatible Browsers Effective July 1, 2016

Windows
Mac

Note: other operating system/browser combinations will likely work, but are not actively tested or officially supported.

Browser Configurations

The following must also be installed or configured in order to use critical applications on this website:

  • Adobe Flash Player (download)
  • Adobe Reader (download)
  • QuickTime (download)
  • Pop-up blockers disabled or configured to allow pop-up windows from this website
  • JavaScript and Cookies enabled (see our privacy policy)

OKcollegestart is accessible on a variety of phones, tablets and other devices. However, OKcollegestart does not offer a mobile app at this time.

Other Questions

Please choose a contact option below:

  • U.S. toll-free hotline: 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S. and Canada, call 424-750-3900 and ask for customer support.
  • Email: Send us your comment or question using Talk to Us.
  • Chat:
    with us to get answers quickly and easily.