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Banking Customer Service Manager

Connections

Insider Info

Associations

National Bankers Association
1513 P St., N.W.
Washington , DC   20005
http://www.nationalbankers.org/

American Bankers Association
1120 Connecticut Ave. N.W.
Washington , DC   20036
http://www.aba.com/default.htm

Bank Administration Institute
1000-1 North Franklin
Chicago , IL   60606-3421
http://www.bai.org/


Internet Sites

Occupational Employment Statistics
The OES has labor market data on over 700 careers
http://www.bls.gov/oes/home.htm#tables

Customer Service Tips
Strategies to grab and keep those customers
http://www.911dispatch.com/info/cust_serv.html

The Currency Converter
Find out how much that Bahraini hotel room will cost in Australian dollars using this online conversion tool
http://www.oanda.com/cgi-bin/ncc

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.