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Grocer

Real-Life Activities

Real-Life Decision Making -- Solution

You fire the irresponsible employee.

This person may be a favorite among your other employees, but you can't take chances on your customers' safety or your reputation. Since he has always been an example, his sudden change in attitude can have a negative effect on your team.

"Doing the wrong thing can affect on the whole store personnel. I have seen it go both ways," says grocer E.J. Geyer.


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