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Real-Life Communication

You are the head of a research division in a large international company. You supervise a number of cereal chemists who are involved in research. Every year, the company you work for issues awards to outstanding researchers in the company.

As the department head, you are asked to recommend any outstanding researchers in your department that you believe deserve to receive the award.

You think about all of your researchers. The one who does the best work is a fellow named Peter Jones. Peter is an excellent researcher and is highly qualified. He is clearly the best choice for the award.

But there is a problem. You do not like Peter. He has a bad disposition and is always complaining about things. You suspect that he is complaining about you behind your back and you think that he is trying to get your job. The awards are given for scientific achievement and have nothing to do with the person's personality or how well they get along with others.

You recommend Peter for the award. Then you go and tell Peter what you have done.

Which of these statements is best, and why?

  1. Your work has been good, so I have recommended you for an award this year. I almost didn't because you are such a complainer and so miserable around the lab.
  2. I have nominated you for an award this year. You are highly qualified and it's my job to recommend the most highly qualified person.
  3. I have nominated you for an award this year because you have done some excellent research. I know that we have had difficulties from time to time, but I cannot allow our personal difficulties to influence my opinion of the work you have done. I'll be pleased to see you receive the recognition you deserve.

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