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Real-Life Decision Making

Telecommunications carriers lose two to four percent of their customers each year to competition. It's a telecommunications manager's job to keep that number as low as possible.

You're responsible for a number of large corporate accounts. One of your clients is expanding -- a trust company is opening an investment division in each of its branches. Three competing telecommunications carriers have also been asked for a proposal.

You have to decide how to shape your proposal. Price will be a big factor, but you also suspect the trust company is looking for technological solutions for a decentralized office arrangement. So what do you concentrate your proposal on? Competitive pricing and value or innovative service? Thousands of dollars a year is riding on your decision. What's it going to be?

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.