Real-Life Decision Making -- Solution
You call the police and alert them that the car isn't roadworthy.
This is the real-life decision made by automotive technician
William Bond. He reported the situation to the police, feeling he'd rather
deal with the possibility of an angry customer than risk the lives of the
driver or some other motorist.
If something happened because of his inaction, Bond wouldn't be able
to forgive himself. So he held his breath and called the police.
"I told them a customer has just left our shop in an unsafe car. I said
that in my professional opinion, the car was an accident waiting to happen,"
says Bond.
Though the police weren't able to check on the vehicle immediately,
they took the pertinent information and promised to investigate.
A few days later, the police called Bond and said they agreed with his
assessment. They'd revoked the owner's insurance until he made the
car roadworthy. The customer didn't bring his car back to Bond's
shop, but the mechanic felt good knowing the repairs would be made -- making
the roads safer for everyone.