Real-Life Communication
You are a bailiff for a repossession agency. The case that you working
on requires you to find Kenny Hong, who is notorious for late payments.
The
dealership has hired you to find Hong because he is late on lease payments
for his new Max Power signature series truck. The dealership wants you to
repossess his vehicle.
You go to Hong's home to inform him of
your intentions, but he isn't there. You check the front door and back
door, but nobody seems to be home. You can see that mail and newspapers are
gathering in front of his door. The house seems to be deserted.
You
decide to slip a note under Hong's door informing him that you are a
bailiff and that you have to repossess his truck due to his late payments.
According
to Jim Voice, president of a credit service, "My bailiffs need
to communicate with the debtors [people who owe the money] to convince them
to pay or surrender their goods."
In the letter, you must be firm but
non-threatening. You must inform him that you are from a legitimate repossession
agency and that you are here to seize his vehicle due to non-payment of the
balance that he owes for the vehicle.
You should also inform him that
if he has any concerns, complaints, or questions, he should take it up with
the dealership where he leased his truck.