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Computer User Support Specialist

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AVG. SALARY

$54,060

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EDUCATION

1-2 years post-secondary training

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JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Decision Making -- Solution

You call the help desk manager, explain the situation, and go to work until someone else can come in.

This is the real-life decision that technical instructor and former help desk technician Orrett Morgan would likely make.

"I think that's probably the most responsible option if you've exhausted other options," says Morgan. "[If I'm] not confident this other group can handle this, I'm going to have to stay here and let the chips fall where they may, and [tell management why] it seemed much more prudent to make sure this operation kept going as opposed to leaving it high and dry."


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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.