Drycleaners get the grit and grime out of clothes. They use special machines
that look like big industrial washers. But instead of using water to wash
the clothes, they use special solvents that contain no moisture. Thus the
name drycleaning.
Drycleaners also remove stains that the machine didn't remove. This process
is called spotting. It's one of the most difficult aspects of the job.
"You have to be part Sherlock Holmes, part chemist and all patience," says
drycleaner Darcy Moen.
"To remove stains, you need to use your detective skills to figure out
what the stain is. You need chemistry skills to know what chemical will break
down the stain without damaging the fabric. And you need total patience. If
you hurry, you'll ruin somebody's expensive garment."
Drycleaners may also be responsible for pressing, ironing and packaging
garments, doing some rudimentary sewing work, dealing with customers and inspecting
the garments when they arrive and before they're sent home.
Most people with disabilities should be able to do this work, as long as
they're able to do the necessary reaching and lifting.
"These days, you really have to know how to do all the different tasks
in drycleaning. You can't just say 'I'm a clerk' and not help with inspecting
or spotting," says drycleaner Tracy Wong.
Drycleaners may work in small stores, in drycleaning franchises or in hotel
laundries.
Most of these work environments offer modern, fairly comfortable conditions.
But because of the nature of the equipment, drycleaning plants can get pretty
hot in the summer. Drycleaners must also be in fairly good physical shape,
as this work may involve a lot of lifting, bending and standing.
People employed in the drycleaning industry generally work shifts, starting
as early as 6 a.m. Most hotel drycleaning services are offered seven days
a week, while individual or chain establishments are generally open from Monday
to Saturday.