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Real-Life Activities

Real-Life Decision Making -- Solution

You decide to address the concerns of your employees.

You are the captain of an unhappy crew. They have been working a lot of overtime trying to meet an almost impossible deadline. You know that they're tired, stressed and unhappy. You decide to tell them how appreciative you are of all their hard work. When you go to address your employees, you can see the dark rings under their eyes.

You tell them about the appreciation and gratitude that you have for all their hard work and patience on this project. You get little applause from the crowd. Your sixth sense tells you that the crowd is going against you.

You have to inspire them to continue to work in order for you to meet the deadline. You announce that after this project is over, you will take all your employees out and throw them a party to thank them for all their hard work on this project. They cheer.

You were an inspiration. Your employees finish the report on time and you're able to meet your deadline. "You have to be able to look at the facts, look at the issues that are at stake, and then be able to make up your mind on... the way to go forward on an issue," says Heather Hodges. She's the U.S. ambassador to Ecuador.


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