OKcollegestart - Career Profile

Telemarketer

AVG. SALARY

$33,110

EDUCATION

No standard requirement

JOB OUTLOOK

Decreasing

Solicits donations or orders for goods or services over the telephone.

This career is part of the Marketing cluster Professional Sales pathway.

Contacts businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Explains products or services and prices, and answers questions from customers.
Obtains customer information such as name, address, and payment method, and enters orders into computers.
Records names, addresses, purchases, and reactions of prospects contacted.
Maintains records of contacts, accounts, and orders.
Answers telephone calls from potential customers who have been solicited through advertisements.
Delivers prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Telephones or writes letters to respond to correspondence from customers or to follow up initial sales contacts.
Adjusts sales scripts to better target the needs and interests of specific individuals.
Obtains names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
Work in this occupation requires being inside most of the time
Sound and noise levels are loud and distracting
Work in this occupation involves sitting more than one-third of the time