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Virtual Volunteering

Insider Info

Do you use social media sites such as Twitter or Facebook? Have you ever attended a chat that was moderated? How many cool websites do you visit frequently? How many times have you sent a message asking a question through e-mail or a social network?

In many cases, the person behind the site who moderated your chat, answered your question or built the page you viewed was a virtual volunteer.

A virtual volunteer is a person who volunteers to help an organization by doing projects that can be tended to with the use of a computer and an Internet connection. Volunteers build Web pages, answer e-mail, monitor social media pages and write Web content. They moderate chats, manage message boards and conduct e-mail advertising campaigns..

Volunteers can work during their free time from any computer that has an Internet connection. Of course, you do need at least a basic understanding of how to use computers and the Internet.

But for someone who already has a computer, the benefits are tremendous. "Besides the cold business side, I think it's great fun," says Megan Potter. She is a virtual volunteer for the Polycystic Ovarian Support Association (PCOSA) website.

"I meet lots of people, even if virtually. I make friends and I get to help people," she adds.

"For PCOSA...they don't have a lot of money. They are nonprofit and rely on volunteers to make it through. Without volunteers to write their promotional and education material, they would never be able to get the word out there to help other women."

Virtual volunteering seems to be on the rise. In the last 10 years or so, organizations to help connect volunteers with organizations that need their help have sprung up all over the Web.

One organization, Service Leader, has conducted surveys to gather informal feedback about virtual volunteering. They have found that almost 200 organizations use the help of virtual volunteers. "Based on informal observations...these numbers likely greatly underestimate those who are involved in virtual volunteering activities," it notes.

Matthew is a virtual volunteer with the Virtual Volunteering Project. "As a virtual volunteer, I receive the benefit of doing the work from my own home on my own time. I also receive the benefit of knowing that I am doing something good for others."

At 17, Matthew is responsible enough to handle working without someone watching over his shoulder. "I have to complete assignments that are given to me by the volunteer coordinator. I request them, and then I report in once a week on my progress and eventually turn in my assignments by the due date." The assignments he does involve research, Web design, and other Internet-related activities.

Megan Potter is a 22-year-old virtual volunteer. Working as virtual volunteer has brought her unique opportunities that she might not have had otherwise. "Every year, the PCOSA has a conference. But I couldn't afford to go because it's in Chicago, it's expensive," she says.

"The person above me in the PR committee offered to pay for me to go. In exchange, I did some writing on the conference," she says. "I got a free trip to Chicago, and I got to meet some very influential doctors in the field. Not to mention I got to see my new friends face-to-face."

Relationships seem to be one of the best advantages of volunteering virtually. Mark Pratt is a volunteer with AOL and the Virtual Volunteer Project. He should know. He met his fiancee volunteering virtually.

"I've done a lot of volunteering in different areas on AOL. I just started moving toward other Internet sites more. But my favorite story is about meeting my fiancee over the Internet," he says.

How to Get Involved

"There's nothing virtual about the people involved, nor the commitment that needs to be made as an online volunteer," says Jayne Cravens. She is the manager of the Virtual Volunteering Project. "It still takes time. And deadlines are every bit as important as they are offline."

To get involved as a virtual volunteer for an organization, Cravens recommends that you first take a survey at the Virtual Volunteering Projects website.

The main requirement for virtual volunteering is to have a computer and an Internet connection. In most cases, if special software is needed, it will be provided to you free of charge. Otherwise, there is generally no cost to the volunteer.

The great part about virtual volunteering is that it is accessible to almost everyone. It can be done from home, which means there is no need for transportation to and from your volunteer assignment. And with technical advances such as speech recognition software, limited mobility doesn't mean limited opportunities.

When you are ready to begin volunteering, contact one of the following organizations to get started.


Impact Online -- VolunteerMatch


Are You Ready to Volunteer Virtually?
Learn the many areas where you can share your skills

Operation Warm
Virtual volunteer opportunities you can do from home!

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.